Man and Van Queens Park Health and Safety Policy

Man and Van Queens Park is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public affected by our removal and transport activities. This policy outlines our approach to managing health and safety across all services, including house moves, flat moves, office relocations, collection and delivery, and associated packing and loading work.

We recognise our responsibilities under relevant health and safety legislation and industry best practice and will take all reasonably practicable steps to prevent injury, ill health, and damage to property during removal operations.

Health and Safety Objectives

Our main health and safety objectives are to:

Promote a positive safety culture where all staff take responsibility for their own safety and the safety of others. Identify, assess, and control risks associated with lifting, carrying, loading, driving, and working in customers premises. Provide information, instruction, and training so that employees can perform their duties safely and competently. Maintain vehicles, equipment, and work practices in a condition that minimises the risk of accidents and incidents. Learn from any accidents, near misses, and customer feedback to continuously improve our safety performance.

Responsibilities for Health and Safety

Overall responsibility for health and safety rests with the management of Man and Van Queens Park. Management will ensure that appropriate resources are available to implement this policy and that it is reviewed regularly.

Managers and supervisors are responsible for:

Leading by example and promoting safe behaviour during all removal operations. Ensuring that risk assessments are carried out and that control measures are implemented and followed. Making sure staff receive adequate training and supervision for lifting, moving, driving, and equipment use. Investigating accidents and near misses and implementing any necessary corrective actions.

Employees are responsible for:

Taking reasonable care of their own health and safety and that of others who may be affected by their actions. Following all safety instructions, procedures, and training provided by the company. Using equipment, vehicles, and personal protective equipment correctly and reporting any defects immediately. Reporting hazards, unsafe conditions, and incidents to management without delay.

Risk Assessment and Safe Working Practices

Before starting any removal or transport job, hazards will be identified and the associated risks assessed. Particular attention is given to manual handling, access routes, vehicle movements, and conditions at collection and delivery locations.

Where risks cannot be eliminated, they will be reduced as far as is reasonably practicable through safe systems of work, suitable equipment, and staff training. Staff are instructed to stop work if they consider conditions unsafe and to contact management for further guidance.

Manual Handling and Lifting

Manual handling is a core activity in our removals service. To reduce the risk of injury from lifting and carrying heavy or awkward items, Man and Van Queens Park will:

Provide training in safe lifting techniques and team lifting practices. Encourage the use of handling aids such as trolleys, dollies, and straps where appropriate. Plan moves so that heavy items are handled by sufficient staff and avoid unnecessary carrying where possible. Assess each item for weight, shape, and stability before it is moved and refuse to lift items that present an unacceptable risk.

Employees must always follow manual handling guidance and request additional help or equipment when required.

Vehicles, Driving, and Road Safety

Our vans and associated equipment are vital to our removal operations. We are committed to managing road safety by:

Ensuring vehicles are regularly inspected, serviced, and maintained in a roadworthy condition. Requiring drivers to hold the appropriate licence and to comply with road traffic laws and company driving standards. Planning routes and schedules to reduce time pressure and promote safe driving behaviour. Ensuring loads are distributed and secured correctly to prevent movement, damage, or risk to other road users.

Drivers must perform pre use vehicle checks, report any defects, and never operate a vehicle if they are unfit to drive due to fatigue, illness, or any other reason.

Working at Customer Premises

Removals often involve working inside homes, flats, offices, and shared spaces. To safeguard our staff, customers, and the public, we will:

Assess access routes, stairways, lifts, and doorways for safety and suitability. Take care to protect floors, walls, and fixtures where reasonably practicable during moves. Manage the movement of large items to avoid trapping fingers, striking walls, or blocking exits. Maintain clear communication with customers about any safety concerns, restricted areas, or temporary hazards during the job.

Employees must act courteously, maintain a tidy working area, and ensure that equipment and items do not obstruct walkways or fire exits.

Equipment and Personal Protective Equipment

Man and Van Queens Park will provide suitable tools and equipment for lifting, loading, and securing goods. Where necessary, personal protective equipment such as gloves, high visibility clothing, or safety footwear will be provided.

All equipment must be used in accordance with training and instructions, and any faults must be reported immediately. Employees must use the personal protective equipment provided whenever risks cannot be adequately controlled by other means.

Training, Information, and Supervision

We will provide induction training for new staff and refresher training as needed, covering topics such as manual handling, safe driving, use of equipment, and emergency procedures.

Supervisors will monitor working practices on site and during transport to ensure that safety procedures are followed. Additional guidance will be provided where staff are required to handle unusual items or work in unfamiliar environments.

Accident Reporting and Emergency Procedures

All accidents, injuries, and near misses must be reported to management as soon as possible. Records will be kept, and investigations will be carried out to identify causes and prevent recurrence.

Staff are briefed on what to do in the event of fire, serious injury, or other emergencies, including safe evacuation, securing vehicles, and contacting emergency services when required.

Policy Review and Continuous Improvement

This Health and Safety Policy will be reviewed regularly and updated when necessary to reflect changes in legislation, best practice, or the nature of our services. Feedback from employees and customers is welcomed and will be considered as part of our effort to improve safety during all man and van and removal operations.

By working together and following this policy, Man and Van Queens Park aims to deliver reliable removal services while protecting the health, safety, and welfare of everyone involved.



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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Queens Park Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 2 Greville Rd
Postal code: NW6 5HT
City: London
Country: United Kingdom

Latitude: 51.5360550 Longitude: -0.1907800
E-mail:
[email protected]

Web:
Description: Our man and van removal company in Queens Park, NW6 is one of the most famous and preferred company in the area. Contact us today.
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